The cleaning supervisor is also sometimes referred to as a housekeeping supervisor or even a janitor supervisor. Necessary cookies are absolutely essential for the website to function properly. Housekeeping skills are skills that allow a housekeeper or maid to be effective at their job. We've all had good supervisors and bad ones, and chances are we remember the characteristics of both pretty vividly. It is the responsibility of a cleaning supervisor to make sure that whatever assignment or duty to be carried out, has enough personnel to see it through, and that they (the workers/personnel) have enough supply of the required equipment with which to complete the assigned tasks. Take the MyMajors Quiz and find out if it fits one of your top recommended majors! • Ensure housekeeping standards are met and maintained in all facilities, and report shortcomings/faults to the Manager. Assumed responsibility of inculcating all requisite techniques and skills of housekeeping staff. Rather than listing teamwork skills in your qualifications section, take a look at our cleaning supervisor resume sample for ideas on how to present your team experience in an interesting way. As a key member of the hotels supervisory team the housekeeping supervisor is responsible for the supervising of the room attendants and laundry team As a supervisor it is the responsibility to ensure the team clean and maintain high standards in guest bedrooms and in guest areas on a day-to-day basis Job description and duties for Housekeeping Supervisor. By clicking “Accept”, you consent to the use of ALL the cookies. *A job as a Housekeeping Supervisor falls under the broader career category of First-Line Supervisors of Housekeeping and Janitorial Workers. Resume Tips for Cleaning Professionals. Supervisors with leadership skills help bring accountability to their teams by creating a … Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Duties will include vacuuming, mopping, surface cleaning, dusting, and bathroom services. Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace. The detailed cleaning supervisor duties and responsibilities provided in this post will help employers to create effective description for the job and enhance their chances of getting the best people to hire for the position. He/she tries as much as possible to make sure that cleaners under his/her supervision carry out their functions effectively and promptly too. Ensuring all housekeeping activities are performed in compliance with hotel policy. Crowne Plaza Hotel. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. Cleaner Resume Format. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. TRAINEE HOUSE KEEPER – May 2008 – January 2010 Employers name – Birmingham. Providing any form of required assistance to cleaners while they carry out their duties. Experience of cleaning public areas in a retail environment. On the housekeeping supervisor resume sample, the core qualifications section replaces the typical skills section. ; Conflict resolution: The ability to productively handle grievances can be a real asset in this occupation. Use our Job Description Tool to sort through over 13,000 other Job Titles and Careers. These cookies do not store any personal information. Cleaning supervisors coordinate, schedule and supervise hotel janitors and cleaners. What Does a Cleaning Supervisor Do? Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Professional (adsbygoogle = window.adsbygoogle || []).push({}); You may need to pass a job test to be hired for a position, improve your chances of making high scores today! The goal of this phase is to determine if the candidate has the appropriate set of skills and qualities to excel on the job. Housekeeping Supervisor responsibilities include organizing employee shifts, training and motivating team members and checking private and public areas for tidiness. A cleaning supervisor is responsible for overseeing the work activities of cleaners within his/her department, be it in a firm, hotel, or residential building. You also have the option to opt-out of these cookies. In our sample resume for Cleaner, we settled with the reverse chronological. 1. Don’t be shy about the fact you’re seeking employment. His/her work description also entails recommending different personnel action, which normally includes hiring, promotions, and transfers from one unit to another, and generally carrying out performance ratings/appraisals on workers. Maintenance Supervisor Resume Samples and examples of curated bullet points for your resume to help you get an interview. Time Management - Managing one's own time and the time of others. The good ones probably stick out as people who have made a positive impact on our work lives and who made us more successful in our careers. Finding jobs as a cleaning professional requires savvy job search skills and a go-getter mindset. To be successful in this role, you should have a good understanding of sanitation regulations and team management abilities. Also Housekeeping Supervisor Jobs. It’s important to hire a professional cleaner with good time-management skills and who is trainable. Somehow I’ve managed to generate a mini-series of “7 Things” posts on this blog – mostly complaining about people – so it only seems right to continue it; this time on a more positive note. A cleaning supervisor shoulders a wide range of responsibilities. Housekeeping Supervisor Career *A job as a Housekeeping Supervisor falls under the broader career category of First-Line Supervisors of Housekeeping and Janitorial Workers. Laundry, Trash, and Odd Jobs Through this free course you will learn the key skills necessary to become an effective supervisor. However, the more skills and experience you have to offer a potential employer, the better your chances of getting the job. Did this post help you learn about the duties and responsibilities of cleaning supervisors? Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Leadership. For Counselors This website uses cookies to improve your experience while you navigate through the website. Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. The form or manner by which the cleaning supervisor carries out his or her job description is usually tailored to suit the organization or firm within which he/she operates. He/she usually discusses general cleaning procedures and/or methods with the staff/workers that are assigned to different areas/tasks; recommends and carries out changes in procedures (cleaning methods) if the need arises. Cleaning supervisors provide effective supervision to workers to ensure they deliver a great service. But opting out of some of these cookies may have an effect on your browsing experience. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Blog. Persistence - Job requires persistence in the face of obstacles. Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. The Level 3 Cleaning Supervision Skills helps you develop in your role as a cleaning supervisor, managing a team. Find out the tests you will be needing to take for the position you are applying for; get lots of success proven Practice materials to prepare with now: Sure way to make high scores in job tests. Complying with all health and safety standards. Has a high school diploma and more than nine years of Cleaning Supervisor experience. Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. However, so are skills. He/she basically establishes or puts in place cleaning schedules, and also assigns cleaners/workers under his/her supervision to different duties and/or roles. Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job. A cleaning supervisor is responsible for overseeing the work activities of cleaners within his/her department, be it in a firm, hotel, or residential building. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Do leave a comment of what you think of this article in the box below. Take the MyMajors Quiz and find out if it fits one of your top recommended majors! Lastly, indicate your advanced skills. Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations. Housekeeping Supervisor 2014 - Present. This category only includes cookies that ensures basic functionalities and security features of the website. Cleaning Supervisor Resume Examples Cleaning Supervisors manage and coordinate the work activities of cleaning personnel in hotels, hospitals, offices, and other establishments. Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Chemistry - Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. For Colleges The supervisor's role is vital to a hotel's reputation--if any room has full wastebaskets from the previous guests, a dining room has crumbs and peas on the floor from last night's dinner, or a mouse scurries across the lobby floor, the supervisor tak… In John’s case, we put carpet cleaning, handling of chemicals and familiarity with HVAC. It is mandatory to procure user consent prior to running these cookies on your website. Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. Persuasion - Persuading others to change their minds or behavior. Speaking - Talking to others to convey information effectively. With this background, you could easily qualify for a housekeeping position as a housekeeper, house person, or housekeeping supervisor. Hence the supervisor must develop skills of looking at himself critically. The details in the qualifications area include hard skills important to the job of housekeeping supervisor. Magazines Reading Comprehension - Understanding written sentences and paragraphs in work related documents. for First-Line Supervisors of Housekeeping and Janitorial Workers : Whether the job is for a sales supervisor, a production supervisor, a warehouse supervisor or a team leader the same basic competencies and supervisor skills are required to successfully carry out the duties and responsibilities in the supervisory role. If you don't have a strong professional background with applicable work experience, make sure you highlight your work ethic, punctuality, attention to detail, and physical capability for the job at hand. These cookies will be stored in your browser only with your consent. The maintenance and submission of reports with regards to cleaning personnel, equipment, supplies and general expenses are to be carried out specifically by the cleaning supervisor as at when due (normally on a routine basis). By assigning tasks and inspecting hotel rooms, lobbies, restaurants and bathrooms, the supervisor assures that all employees accomplish chores to meet hotel standards. What is MyMajors? The course begins by introducing you to the basics of supervision and describing the responsibilities of a supervisor. Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. Reporting any defective equipment or safety concerns to the Cleaning Supervisor. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Supervisor Interview Questions and Answers. The exact information you include could depend on your experience and what the hiring manager wants to see. These pointers can help you successfully meet your job-hunting objectives in the post-Recession economy. Setting goals for performance and deadlines in ways that comply with company’s plans and vision Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. KEY SKILLS AND COMPETENCIES Passion about hygiene, flexible, reliable and be able to work at a fast pace. Experience is important. Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Sample supervisor interview questions with practical answer help.. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Is First-Line Supervisors of Housekeeping and Janitorial Worker the right career path for you? Maintaining key control. Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction. Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance. Cleaning Supervisor Job Description, Duties, and Responsibilities. Having organizational skills enables housekeepers to arrange things in an orderly and … Maintaining an inventory of guest room and housekeeping supplies. Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. As an owner, you… Supervising, delegating and monitoring everyday housekeeping tasks across the entire hotel. So they must be aware of these attributes. Possessing own car and able to work shifts including early mornings and nights. Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Leadership: You should have the capacity to take charge while still addressing the concerns and individuality of your team members. Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. The sample job description below is a clear example of the sort of duties and tasks that are normally assigned to individuals that work as a cleaning supervisor in most organizational settings: When hiring for the position of a cleaning supervisor, there are certain qualities that employers look out for in an applicant. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods. Use our Career Test Report to get your career on track and keep it there. Job Description Housekeeping Skills and Qualities Kitchen, Bathroom, and Bedroom Cleaning These are bread and butter; every house cleaning staff member shoudl be comfortable scrubbing a bath tub and making a bed. Coordination - Adjusting actions in relation to others' actions. Must possess excellent communication skills in speaking, writing, and even in listening, Must have good interpersonal attributes. The Bureau of Labor Statistics predicts above-average job growth of about 4% over the next few years in the areas of janitorial and building cleaning, as well as general maintenance and repair. Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. Time management skills: You should have the ability to … Step up your networking activities. The cleaner will be in charge of maintaining all public and private spaces to employer standards. Housekeeping supervisors oversee the duties performed by the housekeeping staff in hotels, universities, office buildings, schools and other facilities that require regular cleaning and maintenance. Hardworking and dependable Cleaning Supervisor has excellent leadership skills and the ability to effectively communicate with crews corporate management and clients.Has a client-focused approach and observes principles of good customer service delivery. In order to handle their jobs effectively supervisors require a combination of five key managerial skills. Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems. These are classified as technical, human, conceptual, diagnostic and political. Holland Code: E-C-R Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. That is to say, the supervisor must be someone that gets along easily with people (easily approachable), Must be outstanding when it comes to organization and coordination of both humans and their activities, Must display a high level of integrity due to the fact that he/she may be in a position to take care of people’s personal belongings, Excellent decision-making ability is a must-have, Must have the ability and willingness to work as part of a team, and most importantly, lead a team, Should have a clear understanding of customer service guidelines/principles, Must have relevant experience in cleaning and supervision of cleaning procedures, A basic degree in any hospitality-related field is also required, Recruitment process for this role may include a pre-employment. You have many options for your Cleaner resume format. • Monitor standards and compliance of work performed by outsourced contractors. Initiative - Job requires a willingness to take on responsibilities and challenges. Service Orientation - Actively looking for ways to help people. Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. There’s not really a way to replace these skills. Organization. We also use third-party cookies that help us analyze and understand how you use this website. Attention to Detail - Job requires being careful about detail and thorough in completing work tasks. • Monitor and assist in planning for holiday work requirements (bi/annual cleaning work). As a cleaning supervisor, you need to show experience in leading and working with employees. Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly. The Level 1 and Level 2 qualifications in Cleaning and Support Services Skills can help you succeed in lots of different cleaning roles, including: Cleaner ; Industrial cleaner ; Street cleaner ; Window cleaner. The form or manner by which the cleaning supervisor carries out his or her job description is usually tailored to suit the organization or firm within which he/she operates. Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance. KEY SKILLS AND COMPETENCIES. Check out this example CVof an experienced cleaner – it should give you a good idea of how your CV should look, and the type of information you should include. CASHIER – July 2007 – May 2008 Employers name – Birmingham . Instructing - Teaching others how to do something. The information on this page will generally apply to all careers in this category but may not specifically apply to this career title. Attention to detail and a … Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. If you can keep a team productive and working well, you will see the benefits affect your entire organisation. I recently led a workshop on supervisory skills for YNPNdc as part of their Emerging Leaders series late last year. Moreover, it is very important to add an accomplishment section in your resume in order to make it stand out. Learn more from our, Sure way to make high scores in job tests, Inventory Control Analyst Job Description, Key Duties and Responsibilities, Energy Analyst Job Description, Key Duties and Responsibilities, Corporate Services Manager Job Description, Key Duties and Responsibilities, Sales Operations Analyst Job Description, Key Duties and Responsibilities, Purchasing Analyst Job Description, Duties and Responsibilities, Operational Risk Analyst Job Description, Duties and Responsibilities, Junior Data Analyst Job Description, Key Duties and Responsibilities, Credit Card Sales Representative Job Description, Key Duties and Responsibilities, Operations Research Analyst Job Description, Key Duties and Responsibilities, Legal Analyst Job Description, Key Duties and Responsibilities, IT Operations Analyst Job Description, Key Duties and Responsibilities, Credit Collector Job Description, Key Duties and Responsibilities, cleaning supervisor job description example, Dining Room Manager Job Description, Duties, and Responsibilities, Helper Electrician Job Description, Key Duties and Responsibilities, Construction Assistant Project Manager Job Description, Key Duties and Responsibilities, Apprentice Plumber Job Description, Key Duties and Responsibilities, Amazon Shipping and Receiving Associate Job Description, Key Duties and Responsibilities, Amazon Receiving Clerk Job Description, Key Duties and Responsibilities, Amazon Fulfillment Center Picker Job Description, Key Duties and Responsibilities, How to Find Legit Typing Jobs for Stay at Home Moms, 20 Best Places to Find Voice Over Jobs for Beginners from Home, 20 Best Part-time Jobs for Senior Citizens Working from Home, Amazon Flex Driver Job Description, Key Duties and Responsibilities, Establishment of cleaning standards and procedures for workers and ensure adherence to these standards and procedures, Coaching and developing employees (cleaners), Scheduling and assigning specific duties/roles to cleaners and also ensuring that they are carried out expertly, Inspection of cleaning equipment on a regular basis so as to know when they are worn-out and also request for replacement, Controlling and monitoring the usage of cleaning materials so as to avoid or minimize waste and/or misuse.